Exponential Sales

I Don’t Understand It, Every Year Our Sales Pipeline Shrinks

I was speaking with a new client recently who was totally perplexed by the fact that his team’s sales pipeline has declined for a third year in a row. More important, their sales had declined for a third… Read More

Unfreeze/Refreeze: A Simple Change Model for Social Selling

The unfreeze/refreeze model is one of the simplest models for understanding organizational or social change.  Kurt Lewin developed it; a physicist turned social scientist.  Because of his professional background, he used physical science analogies to help explain social… Read More

What is “Social”? And why don’t we “Get it”?

From the organizations perspective, Social is the empowerment of all of our people to communicate far beyond our brick and mortar walls. Social is, in fact, communication. Whether we are simply choosing to ignore it’s power and impact,… Read More

Fix the System, Not the Sales People

Organizational leaders ranging from military commanders 4000 years ago to the leaders of today’s corporations – commercial, government, even professional sports organizations – learned that the cardinal advantage of an organization is that success can come from a… Read More