Exponential Sales

Why CRMs Suck

Yes, you read it correctly. In my humble opinion just about every CRM out there, and there are hundreds and hundreds, all suck! CRMs, like all technology based solutions have to work hard to try and keep up with… Read More

The Chartered Professional Accountants of Canada Get It!

Chartered Professional Accountants of Canada (CPA) has just released a TV spot intended to position CPAs as valuable assets to businesses heading into uncharted territory. The spot, entitled “Record Label,” takes viewers back to the 1990s, on the… Read More

Does Social Selling mean never picking up the phone again?

This is one of the most asked questions we get and deserves a proper answer. So here it is. No!!   The idea that the entire sales process is now conducted online is simply a fallacy (That should… Read More

What is “Social”? And why don’t we “Get it”?

From the organizations perspective, Social is the empowerment of all of our people to communicate far beyond our brick and mortar walls. Social is, in fact, communication. Whether we are simply choosing to ignore it’s power and impact,… Read More

Tony Chapman Is Right

I was reading a great post by Tony Chapman (@TonyChapman ) today regarding the current state of online shopping and how it is impacting the traditional brick and mortar stores. As an introduction, if you don’t know Tony, he… Read More